Refund
Logic.

To initiate any project sprint (New Build, Redesign, or Migration), a 50% non-refundable deposit is required.

• The deposit secures your spot in my development queue and covers initial discovery, auditing, and strategy efforts.
• Once the discovery call has been completed or design work has commenced, the deposit cannot be refunded.

Final payments (the remaining 50%) are due upon reaching "Ready to Launch" status.

• Refunds are not provided for completed work that meets the technical requirements outlined in the project proposal.
• If a project is terminated by the client before completion, the client is responsible for paying for all work hours completed up to that point.

For ongoing monthly partnerships:

• Retainers are non-refundable once the billing period has started.
• Cancellations require a 30-day written notice via email or Slack.
• Unused development hours in a retainer do not "roll over" to the next month unless previously agreed upon in writing.